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FAQ
How to fold mailer boxes?
Your Mailer Boxes are shipped to you in a stack. We recommend keeping them that way and fold one at a time. Read here about the storing tips.
#1
This is the interior of your box. The bending lines indicate where your box will be further folded.
#2
Fold the walls at the lines. It will facilitate the next steps.
Note: Do not press the walls at the folding lines with too much strength. The fold angle should not be bigger than 90-degrees.
#3
Every mailer box has double bending lines in two of its walls. If you do not fold the cardboard in those two lines, your box will not be assembled correctly.
#4
The next step is to assemble the interior walls of your box. We suggest to first fold the walls on the sides, as in the picture.
#5
Tuck your sides into the interior of the box. The sticking elements should fit into the slit in the bottom of your packaging.
#6
Fold the remaining sides of your box. Your wings should fit into the side panels.
#7
Your box is ready for your customers!
A tip for the assembly of Mailer Box F44.
When folding the shorter walls, bend the inner wings like in the photo below. It is crucial for your box to be correctly closed.
If you need any further assistance with the assembly process, contact our team.
#2
Fold the walls at the lines. It will facilitate the next steps.
Note: Do not press the walls at the folding lines with too much strength. The fold angle should not be bigger than 90-degrees.
#3
Every mailer box has double bending lines in two of its walls. If you do not fold the cardboard in those two lines, your box will not be assembled correctly.
#4
The next step is to assemble the interior walls of your box. We suggest to first fold the walls on the sides, as in the picture.
#5
Tuck your sides into the interior of the box. The sticking elements should fit into the slit in the bottom of your packaging.
#6
Fold the remaining sides of your box. Your wings should fit into the side panels.
#7
Your box is ready for your customers!
A tip for the assembly of Mailer Box F44.
When folding the shorter walls, bend the inner wings like in the photo below. It is crucial for your box to be correctly closed.
If you need any further assistance with the assembly process, contact our team. I forgot my password
If you have forgotten you password, you can reset it. To do so:
- Enter the box editor.
- Click on the Login link in the top right-hand corner.
- When a window pops up, click on the Reset your password
- Type in your e-mail and click on the Reset your password
- Check your e-mail box and follow the instructions you will find there.
Can I repeat an order?
Yes! To place an order again:
- Log into the box editor.
- In the top menu, select the Your orders
- Find the order you want to repeat.
- Click on the Order again
- This will bring you to the 3D view of your design in the box editor.
- Follow the standard shopping path.
Is the box editor compatible with mobile devices?
Currently the box editor does not work on mobile devices.
Some of the designs created in the box editor require the uploading of heavy and technically demanding graphics. To make the operation as smooth and efficient as possible for all our users, we have decided not to support smartphones and tablets with the iOS and Android operating systems.
The box editor is available in all the popular and updated browsers for macOS, Windows and some Linux operating systems.