Brexit and Packhelp: Everything You Need To Know

Phil Forbes
Phil Forbes | 5 min read

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The United Kingdom’s decision to leave the EU will affect the way Packhelp caters to its English, Northern Irish, Scottish and Welsh customers.

In this article, you’ll learn how Packhelp will adjust to Brexit as well as what our customers need to do differently in order to comply with the new rules.

While we do everything in our power to be as clear, concise and comprehensive as possible, you may still have questions. In this case, please use the chat function or reach out to us, and we’ll get back to you ASAP. 


Tax implications

Packhelp S.A. is a company registered in Poland. To help our customers based in the UK, we have obtained the UK EORI number which will allow us to ship goods to the UK without any hassle.

As of January 1, 2021, all invoices for our British customers will be issued by Packhelp S.A. located in Poland with Polish VAT ID PL1231308129. In practice, this means:

  • the VAT rate for a B2B and B2C customers will be equal to 0%
  • you may be asked to pay import VAT by HM Revenue & Customs
  • B2B customers will be able to deduct import VAT in their VAT declarations

In case you need it, our UK EORI number is GB363263795000.

Logistic changes

Brexit has a direct impact on the way the logistics industry handles shipments from January 1, 2021.

All Packhelp shipments are transported under the Incoterms Formula "DAP". This means we will handle all export formalities before departure so that your goods are delivered on time and safely. 

However, any import fees - such as stamp duty or UK tax - are excluded from Packhelp’s responsibilities.

Customs clearance is mandatory, and shipments can not be shipped further until a customs hold is removed. Therefore, from January 1, 2021, we expect shipping times to be increased from 2 to 4 days due to the mandatory customs clearance before departing Poland, as well as after arriving in the United Kingdom.

Once your order arrives in the UK, a customs brokerage agent will ask you: 

  • What the imported goods are and what they'll be used for,
  • For a copy of a commercial invoice issued by Packhelp as proof of purchase.

The customs clearance procedure for packaging is not unlike the clearance process for any other product.

The main difference is that you can be asked who you’d like to clear your cargo - either Packhelp’s Logistics Providers or your own customs brokerage agent.

We highly recommend using a customs broker that’s associated with the carrier responsible for shipping Packhelp products.

This will avoid potential delays caused by issuing additional customs documentation and give better control of the entire shipping process.

Your customs clearance can be managed in two different ways:

Option 1:

Your pallet is carried by DB Schenker and you want to keep everything in one network. You can fill the attached Power Of Attorney form and email it to [email protected]. They will handle import customs formalities on your behalf and charge you based on the agreed tariff.

Option 2:

Your pallet is carried by DB Schenker or another of our logistics providers and you’d like to use Packhelp’s preferred customs broker. This broker operates as Rusak UK Ltd. and you can use their services by filling the attached PoA and sending it to [email protected]

Moving forward

The first few months of the UK no longer being part of the EU will be challenging for citizens of the UK and Europeans alike.

However, small businesses in the UK are sure to have many a hurdle to conquer in the coming months.

Packhelp hopes to make custom packaging for these UK businesses be the least of their concerns.

If you have any more queries, questions, or concerns about working with Packhelp post-Brexit, please don't hesitate to reach out to us for further information.


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