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The shipping document does not work

The introduction of a shipping document into the system of a courier company may take even 24 hours from the time of collecting the parcel. If you cannot see the number of your shipment at the courier’s website, try again in a few hours. If, after 48 hours, the number of the shipping document is still inactive and you have not received your parcel, please contact us.

Why has the courier refused to deliver my boxes at door step?

The parcels with boxes can be heavy. Couriers are not obliged to carry parcels up to the specific room indicated by the recipient. Of course, it all depends on the courier’s individual policy, but please keep this in mind.

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